Secure, personal contact with residents
Give every resident access to personal, confidential conversations, remotely.
WeSeeDo is the secure, accessible link in your digital front desk. As a local government, you hold confidential conversations with residents without requiring them to travel or log into complicated systems. Digital where it can be, personal where it must.
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Flexibel en schaalbaar
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Gegarandeerd veilig
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Persoonlijk en vertrouwd
Video calling within your Digital Front Desk
More local governments now offer residents personal contact through a digital front desk. But not every channel is suited for confidential conversations about care, debt, benefits, or complex life situations.
WeSeeDo enables secure video calling as part of your digital front desk. Residents click a link and the conversation starts directly in the browser. No app or account needed to join. That makes it accessible for everyone, including residents who are less comfortable with digital tools.
For local governments looking to strengthen digital service delivery with personal contact, WeSeeDo is a natural complement to existing channels such as phone, chat, and the in-person counter.
Video calling with residents: what about privacy?
Local governments handle sensitive information every day. Conversations about debt assistance, child welfare, or benefit applications require a video solution that treats privacy not as an option, but as the starting point.
WeSeeDo was built with privacy by design. Calls are end-to-end encrypted and never stored. No call data is shared with third parties, and the platform is independently audited to ISO 27001. For local governments that need to meet cybersecurity compliance requirements, WeSeeDo offers a solution built to support that.
Fits within any IT architecture
WeSeeDo adapts to your organization, not the other way around. The platform fits your existing omnichannel strategy and integrates with case management systems, client portals, and other applications through the WeSeeDo API. Or make video calling available under your own brand with the white-label option. We handle the technical work, so your team can stay focused on people.
